Shipping policy
Shipping Policy
At Aggarwal Ji Namkeen, we strive to deliver our freshly prepared namkeens safely and promptly to your doorstep across India.
4.1 Shipping Coverage
• We deliver Pan India — to all major cities, towns, and pin codes across India.
• Our physical store is located in West Patel Nagar, New Delhi for walk-in customers.
4.2 Processing Time
• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.
• During festive seasons (Diwali, Holi, etc.), processing may take up to 3–4 business days.
4.3 Delivery Timeline
• Standard Delivery: 5–7 business days across India.
• Metro Cities: Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata — typically 3–5 business days.
• Remote Areas: May take up to 10–12 business days.
Note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
4.4 Shipping Charges
• Shipping charges are calculated at checkout based on order weight and delivery location.
• Free shipping may be available on orders above a minimum order value — check our website for current offers.
4.5 Packaging
All products are carefully packed to ensure freshness and prevent damage during transit. We use food-safe, airtight packaging for all namkeen and snack items.
4.6 Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS/email. You can track your order through the courier partner's website or by contacting us at +91 98113 39664.
4.7 Failed Deliveries
• If delivery fails due to an incorrect address or unavailability of the recipient, re-delivery charges may apply.
• Please ensure your delivery address and phone number are correct at the time of ordering.